Only the glass cracked or the display broken?
- Glass only: the picture is normal and touch works, but the glass is cracked.
- Display broken: black or coloured spots, lines, flickering, a green picture or touch no longer responds.
On most modern smartphones the glass and display are bonded together. That is why the whole display unit is usually replaced – even if "only" the glass is cracked.
What you should do now
- Back up your data while the screen still responds (iCloud, Google or Samsung Cloud).
- Tape over the cracks with clear tape so that no splinters get into your fingers.
- Do not keep using it as normal: moisture and dust get in more easily through cracks, and cracks spread.
- If the display bulges, the battery may be swollen – stop charging and bring it in soon.
Cost and time at Repairnow
A new screen costs from CHF 69 for iPhone and from CHF 59 for Samsung. The price depends heavily on the model – you can see the fixed price for your device instantly in the price list.
Most screen repairs are done in 30 to 60 minutes. Screen and labour come with a 12-month warranty, and you pay only after the repair. On request we fit a screen protector straight away.